= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
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See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
BC Hydro’s answers to BCUC Questions on my fire report: https://stopsmartmetersbc.com/wp-content/uploads/2017/12/BC-Hydro-Response-by-Fred-James-to-BCUC-Response-to-Commission-Questions-re-S.-Noble-Smart-Meter-Safety-Complaint-BCUC-and-Smart-Meter-Fires-The-Failure-to-Protect-November-24-2017.pdf
My response back:
Dear Mr. Wruck,
Re: BC Hydro’s Nov. 24, 2017 response to Commission questions pertaining to S. Noble’s Smart Meter Fire Report
For ease of responding, I have cut and pasted the Commission’s questions and Mr. James’s responses and will respond directly to his statements.
Please note that neither he nor the BCUC has yet responded to charges that I made in the Fire Report that the ITRON smart meters have design flaws which result in these devices posing fire hazards to homes, putting lives at risk. It is apparent to me that BC Hydro does not wish to address the significant issues with you. This will be my last response to BC Hydro’s comments which have not been complete, accurate or responsive. Rather I hope to receive comments from the BCUC in the near future.
“1.1 Does BC Hydro still rely on external electrical contractors to install ITRON Smart Meters?
RESPONSE:
BC Hydro uses both internal and external qualified resources to install and exchange meters. All external resources are qualified “red seal electrical workers”, who have been field tested by a qualified BC Hydro Meter Technician.”
This response is not true. BC Hydro and ITRON contracted with Corix to install the smart meters. Minimal training was given to people who had no prior experience. In fact, if you review the information on incident #65 will see that a meter caught fire during a live exchange in Port Alberni. The installer reported that he had had only 8 hours of training to do the work that should be done by qualified and tested electrical workers. Damage done during the exchange might not result in a fire for many months.
1) “Please confirm the following:
1.1.1 If so, what is BC Hydro’s QA/QC process for post installation of ITRON Smart Meters?
RESPONSE:
BC Hydro’s procedure for all meter installations or exchanges is as follows: …..”
In the list of procedure performed during the installation, a major one is missing: Turn off the power source to the meter. The meter base is CSA certified (C22.2 No. 115) CSA states clearly that the certification would be voided if the Utility disconnects and reconnects the power using the meter as the switch. CSA states that the bases and the meters that are mounted into them are not intended to be used a load-making or load-breaking devices.
Live exchanges resulted in damages to homes and, more important, put the lives of untrained, inexperienced installers at risk.
2) 1.2 Does BC Hydro Meter Shop conduct QA/QC sample testing when receiving ITRON Smart Meters?
RESPONSE:
Yes. A sampling of every shipment of meters will be put through acceptance testing to ensure the shipment meets the Revenue Metering requirements, which includes measurement validation, and physical and visual inspection.
BC Hydro does testing for billing accuracy only, “Revenue Metering requirements.” No independent testing is done to ensure that the smart meters are free of defects or flaws that could cause fires, putting lives and property at risk.
3) 1.3 Has BC Hydro reviewed ITRON’s Factory Acceptance Testing processes for smart meters?
RESPONSE:
Yes. As part of the original procurement process, BC Hydro reviewed factory acceptance procedures advanced by proponents. During the SMI project implementation, BC Hydro subject matter experts attended Itron’s manufacturing facility, and reviewed testing and acceptance processes. Now, in sustainment, BC Hydro reviews the testing certification reports and documents provided by Itron to confirm contractual compliance with the specified ANSI standards prior to installing a new meter type.
ANSI C12 standards, which are the standards specified, pertain to accuracy and compatibility and do not address fire safety or design flaws. By continuing to refer these standards, BC Hydro is attempting to obfuscate and convince BCUC and others that they have been diligent. I maintain they have not. BC Hydro has failed to obtain a certification by a professional electrical engineer licensed by British Columbia or even Canada confirming that ITRON smart meters are safe and cannot cause fires.
4) 1.4 Has BC Hydro Engineers reviewed and accepted ITRON’s testing/commissioning reports and engineering drawings of smart meters?
RESPONSE:
Yes. Prior to installing a new meter type, a BC Hydro professional engineer reviews and accepts the testing certification reports provided by Itron which includes dimension drawings and electrical schematic interfaces.
Accepting dimension drawing and schematics is not the same as certifying the meter is safe. Did a BC Hydro professional engineer inspect an actual ITRON smart meter to the level that would have been required to certify it as being safe? Professional electrical engineers who have taken an ITRON smart meter apart and studied its components as well as the design have found it to be dangerously flawed.
Mr. Wruck, BC Hydro is failing to address the major issues that I have raised and for which I have provided evidence:
1) ITRON meters have failed and have caused fires;
2) Unqualified workers installed smart meters under unsafe conditions, potentially voiding the CSA certification of the meter bases;
3) Independent electrical engineers have identified multiple design flaws which cause ITRON smart meters to be a fire hazard;
4) No independent professional electrical engineer licensed to work in British Columbia has certified these electrical devices to be safe;
5) Regulations and laws are being broken, with smart meters being removed from fire scenes, with inadequate reporting of incidents to the proper authorities.
As I stated in my report, it is BC Utilities Commission’s responsibility to ensure that BC Hydro’s equipment is safe and that the public is not put at risk. I am awaiting BCUC’s response to my charges that it is not fulfilling its role according to the BC Utilities Commission Act.
I look forward to your review and your comments.
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(click on photos to enlarge)
________________________________________________________________________
Fire Report – https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda.
BC Hydro Comments & Sharon Noble’s Response Back – https://stopsmartmetersbc.com/bc-hydro-response-to-bcuc-request-for-comment-on-ms-nobles-correspondence-re-smart-meter-fires-report-october-20-2017/
Press Release – https://stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
– Guest’s website: https://stopsmartmetersbc.com/
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)
My response back:
Sent:November 7, 2017
To: ‘Commission Secretary BCUC:EX’ <Commission.Secretary@bcuc.com>
Cc:bchydroregulatorygroup@bchydro.com
Subject: BC Hydro Response to BCUC Request for Comment on Ms. Noble’s Correspondence
Dear Mr. Wruck,
The comments provided by Mr. James and Mr. Garis are consistent with those made in response to my charges over the last 4 years. They evade and mislead. None of the critical issues that I raised in this comprehensive fire report are addressed:
1) The expert information given by independent professional engineers regarding design flaws is ignored.
2) One source and one source only is used by Mr. Garis, and that source is incomplete and erroneous in many regards.
3) Mr. Garis failed to corroborate the information in the only source he used, failing to review the raw data which was readily available to him.
4) Regulations and laws are being violated:
i) Meters are being removed from homes prior to the inspection. BC Hydro states otherwise and ignores the evidence provided by BCSA, the media and by witnesses.
ii) Fire reports are not being completed in all situations where property is damaged.
iii) Many electrical fires are not being inspected by the BC Safety Authority or the inspectors at the 9 jurisdictions.
iv) Insurance reports are not available to victims or the general public.
5) Loopholes in regulations exist which allow dangerous devices and practices to put lives and property at risk.
6) There is no tracking of fires, no coordination among/between agencies, and no central authority with responsibility for oversight.
7) The public is being given false, incorrect information.
According to evidence that I obtained directly and provided in my fire report, Mr. James has been misled with regard to procedures that BC Hydro follows. It is imperative that he read the complete report, review the evidence, and consider that BC Hydro has allowed him to provide erroneous and irrelevant comments.
Mr. Wruck, I am still waiting for a response from the BCUC regarding the charges I made regarding the Commission’s failure to protect the customers of BC Hydro, which is required under the BC Utilities Commission Act. I look forward to receiving it at your earliest convenience.
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(click on photos to enlarge)
________________________________________________________________________
Fire Report – https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/ – for the complete report, spreadsheet, documentation, and addenda.
Press Release – https://stopsmartmetersbc.com/press-release-bcuc-smart-meter-fires-september-21-2017/
= = =
See BCUC & Smart Meter Fires Report (July 2017): https://stopsmartmetersbc.com/bcuc-smart-meter-fires-the-failure-to-protect/)