Telus – How to Disable the Wi-Fi function


Web Based Administration Interface” or “Router’s Web Interface“.  This Interface is a sort of internal network available through Internet Service Providers (ISP’s) to instantly access the modem control centre. The wireless function can be disabled by logging into your router/modem with your browser using the correct Username, Password, and modem IP Address. After reading more about this from various sources, it appears that the procedure is similar regardless of the modem brand or ISP one uses.

Instructions on how wireless is disabled on a Shaw modem will be posted separately under “Shaw – How to Disable the Wi-Fi function”.

While the default Username, Password, and modem IP Address can usually be found stamped or stickered on the wireless modem/router itself, Telus and other ISPs can give their customers this information or simply disable the wireless for customers during a phone call.

Below is a list of links and extracted quotes from various websites (including Telus), on how to disable the wireless function on wireless modems or routers. There’s also some interesting info regarding the security issues of using wireless modems & networks as well as links to find passwords for various modems from other ISPs in different areas. However, while they’re worth reading for better clarity and more details, to save you time and possible boredom, the basic essentials for an Ethernet WIRED Telus internet customer have been summarized. Please share this info and links with others.

First things to note:

• The modem/router’s wireless feature is always turned ON by default and stays ON even while it’s connected to the computer with an Ethernet cable.

• When the wireless feature is turned ON, the modem/router should display an easily visible light indicating it’s “Enabled” which goes OFF when wireless is “Disabled”. Again, it can be turned off at any time by either the customer or Telus customer support (if requested). As a test on the Telus wireless modems (Actiontec and the previous model by Xyzel), when you log into the modem through your browser to turn wireless ON, an additional modem light goes on immediately, indicating that wireless is enabled. After you turn wireless OFF again, the modem’s wireless indicator light will go off.

How to disable the wireless function for Telus customers using Actiontec, Xyzel, and most other wireless modem/routers.

1) Use any web browser to login to the wireless modem/router and type the following internal network IP Address in the Address Bar:

2) After the modem’s “Home” screen is displayed, type in the following default Username and Password:

Username:   admin
Password:    telus

3) Select “Wireless Setup” and on the “Basic Settings” screen, complete the following fields:

Wireless Radio: Select Disable

4) Select Apply

5) Go back to “Home” screen and Log Out.

Other things to note:

• To prevent the wireless setting from unnecessarily being enabled by the ISP or others in the household, the default Username and Password should be changed by the main user when they are logged into the wireless modem/router. On the Actiontec V1000H modem, go to “Advanced Setup”, click on “Proceed”, then under “Security” in the left column, click “Admin Password” and follow the instructions.

Even when the modem wireless function is disabled, the computer’s own “Wi-Fi network” function may still be turned on and therefore transmitting & receiving wireless signals, so it should be disabled as well. There is no specific information in the links below on how to do this as it depends on the computer’s age, model, and the various operating systems or version upgrades installed.

Setup WiFi on the Actiontec V1000H Telus
You should now be on the Basic Settings page.
•    Wireless Radio – This should, by default, be enabled.

Restart an Actiontec V1000H or V2000H modem | Support |
(This page confirms that the modem’s wireless light should be OFF if you’re using Wired ethernet only)

Check your modem. The following lights should be green:

Power (solid green)
LAN Ethernet 1, 2, 3 or 4 (solid or blinking green)
Note: If you’re using a Wi-Fi connection, check the Wireless light instead.

Introduction to wireless security

No wireless security:
Out of the box, many wireless routers and access points have the wireless radio enabled, but no security enabled.

Turning off wireless connectivity:
You can turn off the wireless radio by pressing a button on the router or by a setting in the GUI. With the wireless radio turned off, no one, including you, can access the network wirelessly. This is the best option if you don’t need wireless access. See your product manual for more information on how to turn off wireless connectivity.

Actiontec V1000H Default Login, Password and IP

Username:   admin
Password:    telus
IP Address:

If the above information does not work, you can try these defaults from other Actiontec modems.

Set up an Actiontec V1000H or V2000H modem for home Wi-Fi use | Support |

1. Launch your Web browser
2. Enter and press Enter. The Home screen is displayed
3. To log in, type the following information:

Username: admin
Password: telus (unless you’ve changed it)
Select Login. The Welcome screen is displayed

4. From the top of the screen, select Wireless Setup. The Basic Settings screen is displayed
5. Complete the following fields:

Wireless Radio: Select Disable

6. Select Apply

Actiontec V1000H Telus Login Instructions

The Actiontec V1000H Telus has a web interface for configuration. You can use any web browser you like to login to the Actiontec V1000H Telus.

Put the Internal IP Address of your Actiontec V1000H Telus in the Address Bar of your web browser. It looks like this:

Then press the Enter key on your keyboard. You should see a dialog box pop up asking your for your Actiontec V1000H Telus username and password.

You need to know the username and password to login to your Actiontec V1000H Telus. All of the default usernames and passwords for the Actiontec V1000H Telus are listed below.

Telus Usernames: admin
Telus Passwords:

Enter your username and password in the dialog box that pops up.

Set up an ZyXEL VSG-1432 modem for home Wi-Fi use | Support |
(Similar instructions above for the Telus Actiontec modem)

Telus Actiontec V1000H Hacks and Information | Keith B’s Tech Blog

Logging Into the Web Based Administration Interface

The device can be graphically configured and monitored through its web-based interface. To connect to the interface, open a web browser and enter the internal network IP of the V1000H into the address bar. The default http address to connect to the web interface is:

The interface will load the “Home” screen by default. This page displays all kinds of useful status information about the device (like device model, firmware version, MAC address, IP addresses and enabled interfaces). On the upper right side of the page, there will be an area which you can use to login to the interface and change the device configuration.

The default username and password for the device is:

Username: admin
Password: telus

Once you have logged in, you should change the admin password from the default.

 Actiontec C1000A Modem Setup
After the computer is connected to the Actiontec C1000A DSL modem, open a Web browser (e.g., Internet Explorer, Firefox) and enter in the Address field. Press Enter/Return on the keyboard.

Administrator username/password for the modem is required on the C1000A. Find the Administrator Username and Password on the sticker on the underside of the modem and copy them into your records. You will need this data any time changes are made in the modem.

Disable UPnP in DSL Modems
If the modem you are using has an admin username and password, remember that you can find that login on the sticker on the underside of your modem. Type in your details and click Apply to access the other settings.

Disabling Wireless in an Actiontec

Actiontec Router Passwords

Router Passwords

Setup Router – How To Set Up a Network Router

10 Useful Options You Can Configure In Your Router’s Web Interface

DSL Modem Setup

How to turn on your modem wireless radio

Is there a way to disable Wireless on router? ActionTec m1424wr – Verizon Fios Community

How to enable/disable wireless on your Actiontec 784 or V1000H DSL gateway

Smart Meters, Cell Towers, Smart Phones, 5G and all things that radiate RF Radiation