2016-11-19 BC Hydro says no one has been disconnected without warning

1)    I received a response from BCUC regarding my complaint about BC Hydro’s disconnection without warning. And I have responded. Both are below in Letters.


BC Hydro is basically saying that the people who are saying they have been disconnected without warning are lying. That they WOULD NEVER DO A THING LIKE THAT!  Look at the things the installers are supposed to do that, according to victims, have not been. I know who I believe.

A member has contacted the newsroom of the Victoria Times Colonist about people having their power cut without notice and received a response that this could be a topic they’d like to pursue if some who have experienced this would contact them. The member is willing to help write an article and organize a group responding to TC. We need to show the BCUC that BC Hydro is lying and to let the public know how Hydro is treating its customers now that the Tariff is giving them free rein.

If you would like to join in and try to get some media coverage, please email me at dsnoble@shaw.ca with “power off” on the subject line and I will put you in touch with this person.

2)    Someone in the USA is starting a petition geared to raise awareness of harm caused by wireless radiation, and hopes to get enough signatures so that some politicians might pay some attention. Although it is a long battle and industry is excellent at stifling the truth and twisting science, people are becoming informed and involved. This petition is a beginning and it is being circulated widely in the US.


3)    Subway riders in London will be tracked via the “free WiFi”, whether they want to be or not.

“Commuters do not have a way to opt out of the trial, but can do so by turning their WiFi off before entering the Underground.

Any phone tablet or other device with WiFi enabled will automatically communicate the owner’s location with the monitoring system as it searches for networks to connect to.”


4)    Important notice from Ellie Marks:

A major movie production company in Hollywood contacted me yesterday. They want to begin production on a movie soon concerning cell phones and cancer. They need to find someone RECENTLY diagnosed with a brain tumor or breast tumor related to their cell phone use.

Their goal is to follow the person through treatment while simultaneously telling the story of the war gaming of the industry and the government collusion.

There are some very big names involved in this and this could be so very valuable.

If  you know of someone recently diagnosed or if you hear of someone being diagnosed in the near future (not that I wish this on anyone but the reality is this is happening far too often) please let me know immediately.

As always, I appreciate your help with this serious matter. A major motion picture on this would raise public awareness and save lives.

Hope you all have a wonderful Thanksgiving. I am so thankful for all of you!

Ellie Marks
California Brain Tumor Association



From: Sharon Noble
Sent: November 18, 2016 2:24 PM
To: ‘Complaints BCUC:EX’ <Complaints@bcuc.com>

Subject: RE: disconnections without notice

Dear Canon,

Thank you for your response.

I am somewhat concerned that there is no mention whether you attempted to contact the customers who laid the complaints to see if, in fact, procedures occurred as per BC Hydro’s description to you. In emails and phone calls that I have received, many people have reported that

1)    Strangers came into their yard, without knocking at their doors. Some had no identification and some refused to show it when asked.

2)    The “installer” came without notice, sometimes at times which were impossible to allow power to be interrupted for an exchange, and when access was refused, the power was cut.

3)    Some have said that they had received a letter months ago but nothing until the installer came and disconnected the power.

4)    Many have reported rude, unacceptable behavior, such as telling one elderly woman who came rushing out of her home to find out what was going on, “Hope you like the dark!”

There seems to be inconsistencies between what BC Hydro has said and what the customer reports.

I will continue to encourage people who feel that they have been treated unfairly, rudely, or without notice to contact you directly. I also have encouraged people to take videos so that they will have evidence to share with you, as well as to call 911 should unidentified strangers approach them or their home.

Sharon Noble

= = =

From: Complaints BCUC:EX [mailto:Complaints@bcuc.com]
Sent: November 18, 2016 10:22 AM
To: Sharon Noble
Subject: RE: disconnections without notice

Good morning,

We write to provide you with an update regarding claims by Vancouver Island residents that BC Hydro had disconnected its customers’ services without notice while performing meter exchanges. The Commission received an email from BC Hydro on November 7, 2016 addressing these concerns. BC Hydro’s email is attached for your reference.
[Hydro’s letter is at:

After reviewing BC Hydro’s response, Commission staff are satisfied, in this instance, that BC Hydro addressed your and other customers’ concerns regarding BC Hydro’s policies in notifying customers of meter exchanges and procurement requirements for Metering Contractors. Commission staff also considered sections 4.2 and 9.5 of BC Hydro’s Electric Tariff that provides the terms and conditions under which customers may retain their Legacy Meters and BC Hydro’s rights to access its equipment.

Please note that the Commission has not had any involvement in the planning or implementation of the Smart Metering Program due to the Clean Energy Act and its Smart Meters and Smart Grid Regulation.


Canon Ho, B.Com., J.D.
Customer Relations Analyst
British Columbia Utilities Commission
6th Floor, 900 Howe Street, Vancouver, BC, V6Z 2N3
Phone: 604.660.4700 | Fax: 604.660.1102 | Toll Free: 1.800.663.1385
Email: Complaints@bcuc.com | Web: www.bcuc.com


bcuc  bc-hydro

From: X
Sent: November 15, 2016
To: Commission.secretary@bcuc.com
Cc:  Sharon Noble

Subject: power cut offs

Commission Secretary,

I want to know if you are aware of BC Hydro’s actions in the Mission area whereby they are cutting power to homes with Analog meters, even though the hydro bills are paid. It has been reported that BC Hydro is giving advanced warning of these cutoffs but the affected homeowners say that this is a lie.

This is criminal gangster behavior and if you stand idly by and say nothing about it, then you are an accessory to a crime, so far as I am concerned. I want to know what actions you are taking to stop this criminal behavior.




Re solar cells: I use solar cells on my deck and down the stairs. They occasionally fail and I have discovered that the failure is usually the chip board, not the solar cell. I have wired 4 of these solar cells together and am getting 4 volts from a fluorescent light fixture. Can’t wait to get some sun so I can be sure I am getting the 14 or so volts required to charge a battery. Don’t throw away those solar yard lights, folks. May be a way to make your own cheap solar panels. Remove the solar cell, check it with a volt meter in the sun and save the ones that give you a positive reading. Then you can recycle the rest.


Sharon Noble
Director, Coalition to Stop Smart Meters

Tolerance becomes a crime when applied to evil.
~ Thomas Mann


Smart Meters, Cell Towers, Smart Phones, 5G and all things that radiate RF Radiation